Contact Us

Have a question or need help? We're here to assist you.

Email Support

The best way to reach us is by email. We aim to respond within 24 hours on business days.

Having trouble with a conversion? Include the bank name and a description of the issue and we'll help resolve it.

Need a refund or have a billing question? Include your transaction ID or receipt email and we'll take care of it.

Need to convert many statements? We offer volume pricing for businesses and accountants. Reach out for a quote.

Questions about how we handle your data? See our Privacy Policy or email us directly.

We typically respond within 24 hours on business days. For faster answers, check our FAQ section which covers the most common questions.